Case Studies


Taronga Zoo and Western Plains Zoo

Shanthini Naidoo (Head of Fundraising and Development) talks about thier experience with the thankQ fundraising software.

Jewish Communal Appeal

Provides welfare, education, culture, aged care and security to every sector of the community.


Client Testimonials

Evelyn Mason – Fundraising Consultant to NFP

“I have recently had the pleasure of using thankQ for a successful major gifts project and I am very impressed by the product.

The people behind thankQ were very knowledgeable, helpful and provided a quick response to all my requests.”


Lawrence Jackson (CEO Jewish Communal Appeal)

Two years ago, JCA conducted an extensive review of fund-raising systems.
thankQ met the technical and business specifications as documented.  We looked at the total cost of ownership over a five year period and thankQ Solutions made better financial sense than the alternatives. But most of all, thankQ Solutions can-do attitude met our requirement of people we could work with.

During the implementation phase, some of our requests pushed the friendship, but thankQ Solutions responded with a smile. When we went live at very critical time in our annual cycle, thankQ Solutions were happy to be on site just in case of hiccups.
After three months, JCA staff were asked whether we should go back to the old system. Even our longest serving staff, who knew the old system intimately, would have been extremely upset if we took thankQ away.

thankQ has become an integral part of our operation. Knowing that we could rely on Jason, Rachel and the people at thankQ Solutions to be there to help us if needed has made our relationship a true partnership.
Thank you thankQ


Colin Yamey – Project Manager, Jewish National Fund

The thankQ system was implemented in time to run our major telethon campaign and to provide significant benefits in the production and processing of information relating to our supporters for this major event. thankQ guaranteed accuracy and provided an improved throughput of around 4 times for the thousands of call cards via its barcoding module. Several of the users commented how much easier the processing of supporter information was using thankQ.

The team at thankQ Solutions are a very helpful and knowledgeable bunch. Along with the good natured way in which they work with us, this has built a strong partnership between us.


John Thompson – Project Manager, Comic Relief

From project inauguration, tendering and supplier selection through to actual implementation, it took us approximately 8 months to complete. This included data extraction from several older systems...

...Our relationship with thankQ Solutions was consequently established approximately four years ago, and has in my opinion developed and strengthened ever since then in a very positive way, resulting in mutual benefits for both parties. We consequently enjoy a high level of service and support from thankQ Solutions, and the quality of their personnel is exceptional, together with their commitment towards Comic Relief and our overall aims and objectives.